Privacy Policy

Last Updated: April 1^st, 2026

FM Industries, Inc. (“FMI”, the “Company”, “we“, “us“) takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and otherwise handle (collectively, “process”) your personal information. This Policy also describes your choices regarding how we handle your personal information and how to make those choices, how we safeguard your personal information, and how you may contact us regarding our privacy practices.

As used in this Privacy Policy, the term “personal information” means any information related to or about an identified or identifiable natural person.

Assistance For The Disabled

Alternative formats of this Policy are available to individuals with a disability. Please contact us at [email protected] for assistance.

This Privacy Policy Explains:

Scope of This Policy
Personal Information We Collect
Sources of Personal Information
How We Use Personal Information
How We May Disclose Personal Information
How We Secure Personal Information
How Long We Retain Personal Information
Additional Information for California residents
Changes to this Privacy Policy
Contact Us
Scope of This Policy

You may interact with FMI online and offline for a variety of reasons. This Policy applies to the personal information we collect or process when you visit our website https://fmindustries.com/ as it may be modified, relocated, or redirected from time to time (the “Website“), or when you interact with us in other ways, such as communicating with us, or attending an event that we host.

This Policy does not apply with respect to the personal information processed by FMI in our capacity as an employer, including the personal information of job applicants (inclusive of the Company’s “Talent Community”) or the Company’s current or former employees. FMI maintains separate policies, if and to the extent required by law, with respect to the Company’s processing of personal information in its capacity as employer.

Third-Party Sites

Our Website may include links to, and plug-ins from, sites or applications operated by third parties (“Third-Party Sites”). FMI does not control any Third-Party Sites and is not responsible for any personal information they may collect. The data collection practices of Third-Party Sites are governed by their privacy policies. If you choose to enter any Third-Party Site from FMI’s Website, please refer to that site’s privacy policy to learn more about that site’s processing of your personal information.

Children’s Online Privacy Protection Act Compliance

We do not collect information from anyone under 16 years of age. The services we provide, together with the Website, are all directed to individuals who are at least 16 years old. If you are under the age of 16, you are not authorized to use the Website.

Personal Information We Collect

The types of personal information we collect will vary depending upon the reason that you are interacting with us, and may include:

Identifiers: such as your name, email address, mailing address, phone number, and social media handle.
Commercial Information: such as records of products or services purchased from FMI, purchasing or consuming history, and registration information for events.
Internet or Other Electronic Activity Information: such as your IP address or unique device identifier, as well as other information, such as browser characteristics, language preferences, operating system details, referring URLs, length of visits, or pages viewed.
Professional or Employment-Related Information: such as your employer or company name, job title, business contact information (business email address, mailing address, and phone number), and other information necessary to manager the relationship between FMI and your employer.
Sensory or Surveillance Data: such as voicemails and recordings of telephone calls with our representatives, and other communications-related data when you contact us.
Inferences: for example, inferences that you may be interested in other FMI products or services based on your purchase history.
Marketing and Communications Preferences: such as interests and preferred language. To improve our marketing communications, we may also collect information about interactions with, and responses to, our marketing communications.
Comments, Feedback or Other Information Provided to Us: such as social media interactions with our social media presence, comments provided on feedback forms or surveys, or other information you chose to provide to us.

Information We Collect

When you browse our Website, we may collect information automatically through technology to help enhance our ability to serve you. This may include: the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our Website; and the Internet address of the site from which you linked directly to our Website.

Cookies: Cookies are small pieces of data stored by your Internet browser on your computer’s hard drive. They cannot be used to collect data from your hard drive, obtain your e-mail address or personal information about you. If you are browsing our Website, we may also use cookies or similar mechanisms to help us measure the number of visits, time spent, pages viewed and other statistics about traffic to our Website.

FMI may also use cookies provided by Google Analytics to assist us in better understanding visitors to our Website. These cookies collect data tied to a user’s IP address, such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting the Website. Based on this information, Google Analytics compiles aggregate data about Website traffic and Website interactions, which the Company uses to offer better online experiences and tools in the future. For more information on Google Analytics, please click here. You can also choose how your data is collected and processed by Google Analytics by using the Google Analytics Opt-out Browser Add-on available here.

You may set your browser to notify you when you receive a cookie or to prevent cookies from being sent. Please note that when you block the acceptance of cookies you limit the functionality we can provide when you visit the Website. You can find more information about cookies and other technologies used on our Website, including how to manage or delete cookies, by visiting our Cookies Policy available here.

Sources of Personal Information

We may collect personal information about you from the following categories of sources:

Directly from you: for example, when you use our Website, request information, order, or use our products or services, register for or attend an event, or otherwise communicate directly with us.
Affiliated companies: for example, when assisting other companies within FMI’s corporate group, in providing you with our products and services.
Service providers: such as, analytics or IT providers
Automated technologies: for example, cookies and other online tools on our Website (described in Section 2, above), or from surveillance or recording technologies, such recordings of customer service calls.
Public sources: for example, information from publicly available social media.
Acquired entities: for example, if we acquire an entity as part of a corporate transaction, we may obtain personal information about you from that entity.
Other third parties: for example, lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

How We Use Personal Information

Depending on the nature of your relationship with FMI (e.g., a customer, Website visitor, business contact), we may use your personal information the following purposes:

Providing Our Products and Services, including:

To deliver our products and administer services to you, or the company you represent.
To communicate with you.
To calculate and process payments.
To improve the Company’s website, improve our products and services, develop new products and services, and conduct research on further improvements.
To enhance your experience using our Website and personalize your experience.

Support and Marketing, including:

For customer support.
To respond to any requests, queries, suggestions, feedback, or comments you may have.
To send you marketing information about our products and services, including notifying you of events, membership and rewards programs, and promotions, with your consent in accordance with applicable law.
To inform you about any changes to our services, this Policy, or any other policies or terms relating to your relationship with FMI.
To prevent, locate, and fix any software issues or bugs.
To perform operations to maintain the services, including to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends.

Managing Our Business, including:

To administer and protect our business and our website (including troubleshooting, analysis, testing, system maintenance, support, reporting and hosting of data, and preventing fraud and abuse).
To store, host, or backup (whether for disaster recovery or otherwise) our Website, services, or any data contained therein.
In connection with a corporate transaction, sale, or assignment of assets, merger, divestiture, or other changes of control or financial status of the Company or any of its subsidiaries or affiliates.
To prevent, investigate, and resolve incident, theft, fraud, or other misuse of our Website, or our products and services.

Compliance and Meeting Legal Requirements, including:

To report suspected criminal conduct to law enforcement and cooperate in investigations.
To exercise the Company’s rights under applicable law and to support any claim, defense, or declaration in a case or before a jurisdictional and/or administrative authority, arbitration, or mediation panel.
To protect the rights, property, or safety of the Company, you, or others.
To ensure compliance with applicable laws and regulatory obligations.

Incidental Purposes: We may also use your personal information for incidental purposes related to or in connection with the above, or for any other purpose disclosed to you at the point of collection or for which you provide your prior consent.

How We May Disclose Personal Information

The Company discloses personal information as necessary for the purposes described in Section 4 above, to the following categories of external recipients:

Service providers and contractors: We may disclose your personal information to service providers to provide services to us or on our behalf and to assist us in meeting our business needs and contractual and legal obligations, for example, to host all or portions of the Website. Service providers will be permitted to process your personal information only for the purpose(s) for which that information was disclosed to them and in accordance with the Company’s instructions.
Professional Advisers and Third parties: For example, we might disclose personal information to lawyers to assist us with legal compliance, auditors or accountants, or to business partners to assist us in providing our products and services to you.
Corporate Affiliates: We may disclose your personal information to other companies within FMI’s corporate group, for example, to provide you with our products and services or to provide you with information about their products and services.
Government or administrative agencies: For example, the Company may report unlawful activity to law enforcement.
Required Disclosures: We may be required to disclose personal information in a court proceeding, in response to a court order, subpoena, civil discovery request, other legal process, or as otherwise required by law.
Legal Compliance and Protections: We may disclose personal information when we believe disclosure is necessary to comply with the law or to protect the rights, property, or safety of FMI, our customers, or others.

How We Secure Personal Information

The security and confidentiality of your personal information is important to us. We have technical, administrative, and physical security measures in place to protect your personal information from unauthorized access or disclosure and improper use.

For example, we use Transport Security Layer (TSL) encryption to protect the data collection forms on our Website. In addition, we restrict access to your personal information. Only employees who need the personal information to perform a specific job (for example, a customer service representative) are granted access to personal information. Employees with access to personal information are kept up-to-date on our security and privacy practices.

Please note that despite our reasonable efforts, no security measure is ever perfect or impenetrable, so we cannot guarantee the security of your personal information.

How Long We Retain Personal Information

We retain your personal information for the duration of our relationship with you, including for the duration of the customer or other relationship with you. We also retain your personal information for as long as necessary for the purposes described in Section 4, above. We will retain personal information longer as necessary to comply with legal, administrative, or procedural requirements, for example, a litigation hold.

Additional Information For California Residents

This section applies only to individuals who reside in the state of California (“California residents”), to the extent that our processing of their personal information is subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act, (the “CCPA”).

Notice at Collection for California Residents

The Company collects personal information identified in Section 2, for the purposes identified in Section 4, and retains it for the period described in Section 7, above. We do not, and will not ,sell your personal information or disclose it to third parties for cross-context behavioral advertising (“sharing”). In addition, we have no actual knowledge that we sell or share the personal information of individuals of any age, including the personal information of children under 16. We also do not collect or process sensitive personal information for the purpose of inferring characteristics about you.

Additional Information About Disclosures of Personal Information

The Company has disclosed each of the categories of personal information listed in Section 1, above, for the following “business purposes”, as that term is defined under CCPA, in the last 12 months:

Service providers: For the business purpose of performing services on Company’s behalf, including those identified in Section 4, above.
Auditors, lawyers, consultants, and accountants engaged by Company: For the business purpose of auditing compliance with policies and applicable laws, in addition to performing services on Company’s behalf.
Affiliated Companies: To other companies within FMI’s corporate group for the business purposes of: (a) to performing services on Company’s behalf, (b) auditing compliance with policies and applicable laws, (c) helping to ensure security and integrity, (d) debugging, (e) short-term transient use, (f) internal research, and (g) activities to maintain or improve the quality or safety of a service or device.

Note on Deidentified Information

At times, the Company converts California residents’ personal information into deidentified information using reasonable measures to ensure that the deidentified information cannot be associated with the individual (“Deidentified Information”). We maintain Deidentified Information in a deidentified form and do not attempt to reidentify it, except that we may attempt to reidentify the information solely for the purpose of determining whether the deidentification processes ensure that the information cannot be associated with the individual.

Your California Privacy Rights

Subject to applicable law, California residents have the following rights:

Right to Know: You have the right to submit a verifiable request for specific pieces of your personal information and for information about the Company’s collection, use, and disclosure of your personal information. Please note that the CCPA’s right to obtain “specific pieces” does not grant a right to the whole of any document that contains personal information, but only to discrete items of personal information. Moreover, California residents generally just have a right to know categories, for example, categories of third parties to which personal information is disclosed, but not the individual third parties.
Right to Delete: You have the right to submit a verifiable request for the deletion of personal information that you have provided to the Company.
Right to Correct: You have the right to submit a verifiable request for the correction of inaccurate personal information maintained by the Company, taking into account the nature of the personal information and the purposes of processing the personal information.
Non-Discrimination: FMI will not unlawfully discriminate against you for exercising your privacy rights under the CCPA.

How to Exercise Your Rights

The Company will respond to requests to know, delete, and correct in accordance with applicable law if it can verify the identity of the individual submitting the request. You can exercise these rights in the following ways:

By completing the online request form available here: Contact | NGK INSULATORS, LTD.
By telephone at 1-877-245-7967 or 877-245-8842

How We Will Verify Your Request

If you submit a request, we verify your identify by matching personal information that you provide us against personal information we maintain in our files. The more risk entailed by the request (e.g., a request for specific pieces of personal information), the more items of personal information we may request to verify your identity. If we cannot verify your identity to a sufficient level of certainty to respond securely to your request, we will let you know promptly and explain why we cannot verify your identity.

Authorized Agents

You may designate an authorized agent to exercise your right to know, to correct, or to delete. If an authorized agent submits a request on your behalf, the authorized agent must submit with the request another document signed by you that authorizes the authorized agent to submit the request on your behalf. In addition, we may ask you or your authorized agent to follow the applicable process described above for verifying your identity. You can obtain the designation form by contacting us at [email protected].

In the alternative, you can provide a power of attorney compliant with the California Probate Code.

Changes to This Privacy Policy

If we change this Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date above. If we materially change this Privacy Policy in a way that affects how we use or disclose your personal information, we will provide a prominent notice of such changes and the effective date of the changes before making them.

Contact Us

For questions or concerns about this Policy, or the Company’s privacy practices, please contact us at [email protected].

4907-6516-8700.1 / 066530.1014